Report a tutor, student or account
Sabiecole must be a safe place for every learner in Cameroon 🇨🇲 and Nigeria 🇳🇬. If something is wrong, tell us, reports are confidential and reviewed within 24 hours.
What to report
Behavior that breaks our rules
If you see any of the following, please report it. You do not need to be sure, our team will investigate.
Impersonation or fake identity
The person is pretending to be someone else, a school or an institution.
Harassment or abusive language
Threats, insults, discrimination, or repeated unwanted contact.
Inappropriate or sexual content
Any content or behavior unsafe for a learning environment, especially minors.
Payment fraud or scam
Requests for payment outside Sabiecole, fake invoices, or refusal to deliver a paid lesson.
Unsafe or unqualified teaching
Sharing wrong exam content, dangerous advice, or misrepresenting qualifications.
Privacy violation
Sharing your personal data, photos or lesson recordings without consent.
Our process
What happens after you report
01
You submit a report
Tell us who, what happened, and attach any evidence you can share.
02
We review within 24h
Trust & Safety reviews the report and checks account history and chat logs.
03
We take action
Warnings, suspension, permanent ban, refund, or referral to authorities where required.
04
We follow up
We email you the outcome. Sensitive details stay confidential.
100% confidential
The person reported is never told who reported them.
Reviewed by humans
Every case is reviewed by our Trust & Safety team, not by an algorithm.
24-hour SLA
First response within 24 hours; urgent cases handled the same day.
Questions
Before you report
Help us keep Sabiecole safe
One report can protect hundreds of students. Thank you for speaking up.
