Trust & Safety

Report a tutor, student or account

Sabiecole must be a safe place for every learner in Cameroon 🇨🇲 and Nigeria 🇳🇬. If something is wrong, tell us, reports are confidential and reviewed within 24 hours.

What to report

Behavior that breaks our rules

If you see any of the following, please report it. You do not need to be sure, our team will investigate.

Impersonation or fake identity

The person is pretending to be someone else, a school or an institution.

Harassment or abusive language

Threats, insults, discrimination, or repeated unwanted contact.

Inappropriate or sexual content

Any content or behavior unsafe for a learning environment, especially minors.

Payment fraud or scam

Requests for payment outside Sabiecole, fake invoices, or refusal to deliver a paid lesson.

Unsafe or unqualified teaching

Sharing wrong exam content, dangerous advice, or misrepresenting qualifications.

Privacy violation

Sharing your personal data, photos or lesson recordings without consent.

Our process

What happens after you report

01

You submit a report

Tell us who, what happened, and attach any evidence you can share.

02

We review within 24h

Trust & Safety reviews the report and checks account history and chat logs.

03

We take action

Warnings, suspension, permanent ban, refund, or referral to authorities where required.

04

We follow up

We email you the outcome. Sensitive details stay confidential.

100% confidential

The person reported is never told who reported them.

Reviewed by humans

Every case is reviewed by our Trust & Safety team, not by an algorithm.

24-hour SLA

First response within 24 hours; urgent cases handled the same day.

Questions

Before you report

Help us keep Sabiecole safe

One report can protect hundreds of students. Thank you for speaking up.

Get Started